Business
Server Management
This is a complete, 24/7 server monitoring, remediation, maintenance and management solution. Typically, a single server generates between 5-10 alerts per day. Our Engineers watch the alerts, analyze them and intelligently escalate issues. Our engineers will monitor and troubleshoot server problems based on alerts and early warning information received. Icon Systems Inc. provides 24/7 advanced remote monitoring and management of Windows Servers – including applications designed for small and medium sized businesses.
Support
- Unlimited Support
- 24/7 monitoring and troubleshooting
- Windows 2000/2003/2008 Server support
- Windows Small Business Server support
- Microsoft Exchange Maintenance and Administration
- Backup Monitoring and Administration
Maintenance
- Event Log Monitoring
- Drive Space Monitoring
- Log File Maintenance
- Microsoft Patch Management
- Service Pack Installation Early Warning and Preventative Maintenance
Security
- User Account Administration
- File Sharing Permission Administration
- Security Administration
- Anti-Virus Management
Backup & Recovery
As a small business your data is as important as the data stored by large enterprises; however your information is likely at far greater risk. Without the time to routinely back up your data, you are just one virus attack away from major data loss. The bottom line is that it’s not the size of the organization that determines the value of the data. Mission-critical data is mission-critical regardless of who produces that data and it deserves appropriate protection.
At Icon Systems Inc., we do back-up both your servers and computers to an appliance on your local network. We then also securely back that up to an offsite data center. So you have a local back up in the event that a computer crashes, and you can instantly recover that computer. You also have an offsite backup in the event of a disaster such as a flood or fire.
Network security, Firewall & VPN, Encryption
Firewalls, biometrics, authentication, ssl, vpn, ipsec, 3des, encryption, viruses, spyware, web attacks, content filtering. Does all this confuse you and cause you to scratch your head?
Firewalls and Virtual Private Networks protect your organization’s digital assets from external threats while providing secure access. Icon Systems Inc. will work with you to find the right solution for your organization. Our firewall partners also offer VPN solutions as a dedicated appliance or as part of the firewall.
This is the process of encoding information in such a way that only the person or system with the key can decode it. The product suite we provide protects data and communications with strong, proven security. These solutions are used to secure emails and attachments, files and folders, and entire.
Encryption, Content Filtering, Authentication
This is the process of encoding information in such a way that only the person or system with the key can decode it. The product suite we provide protects data and communications with strong, proven security. These solutions are used to secure emails and attachments, files and folders, and entire.
Uncontrolled web access can have a negative impact on individual productivity, network performance and your organization’s bottom line. With web filtering you can actively monitor network use and abuse in your organization. These solutions include more than limiting unauthorized web surfing. These solutions will also protect your network from being exposed to Web based email, file downloads, IM, and P2P. More importantly these solutions decrease your organization’s legal liability and significantly increase network and employee performance.
Traditional password authentication requires one factor to gain access to a system. With multi-factor authentication you are required to use multiple forms of authentication to gain access to a system. This can be in the form of biometrics, tokens, or smartcards.
Intrusion Detection & Prevention, PENETRATION TESTING & VULNERABILITY ASSESSMENT
This is commonly referred to as IDS or IPS (Intrusion Detection/Prevention System). This technology detects all types of malicious network traffic and computer usage that can’t be detected by a conventional firewall. An IPS is typically composed of three components. First, there are sensors that generate security events. Second, there is a console that monitors events and controls the sensors. Third, there is a central engine that records events logged by the sensors. IPS can be network based or host based. Network based IPS monitors network traffic while host based IDS consists of an agent that monitors all activity on that host.
Security attacks can come from anywhere – outside hackers, internal users, branch offices, remote users, or business partners. Can you honestly determine how solid your existing security infrastructure is? Would you like an objective assessment of your company’s security? The purpose of this is not to sell or recommend a security solution. The purpose is to provide an unbiased, impartial and updated report on your organization’s vulnerabilities. To uncover any bugs, configuration changes, vulnerabilities or human error that could expose your network to hackers.
SECURITY & VIRUS
The first step in securing your computer is to determine where you are at risk. By executing right security services for your system, you will to a great extent improve your chances of staying secure.
Spyware and other malicious programs have evolved beyond annoying to become a serious security threat for computers. Icon Systems Inc. offers effective spyware removal services to keep your system secure against security threats, be it external or internal. We are available 24×7.
E-MAIL RULES SETUP
Do you want your email to work better for you? Did you know that you can create rules within your email program, like Microsoft Outlook and Outlook Express etc. These rules can help you to manage your email flow, e.g. you want all emails from your boss to be highlighted as priority. Or another example is that you want all emails from you son and/or grandson to be automatically forwarded to your spouse.
These are just a few examples of how creating email rules can help you manage your inbox and your communication flow. Try it!
- Microsoft Outlook
- Microsoft Outlook Express
- Eudora Mail
- Configuring web accounts